At Topacme Night Light Projector, We offer FREE standard shipping on every order.
Once your order dispatches, you will receive a confirmation email containing your tracking number and tracking link. Please allow up to 48 hours for tracking information to update.
Need help with your order? Reach out to our support team at [email protected].
Frequently Asked Questions
Can I track my order?
Yes! Once your order has dispatched, we will email you a tracking link and number.
👉 [Track your order here]
Will I be charged taxes and duties?
Depending on your delivery address, your order may be subject to local import duties and taxes upon arrival. These fees are set by local authorities and are the responsibility of the customer. Please contact your local customs office for specific details.
What happens if my item is damaged, lost, or stolen?
Every item is thoroughly inspected before leaving our warehouse. Once an order is handed over to the courier, we are not directly liable for transit delays, damage caused by carrier handling, stolen packages after delivery, or address errors entered at checkout.
However, we are always here to help! If you experience any delivery issues, please:
- Contact the shipping carrier directly with your tracking number to file a claim.
- Email us at [email protected], and our team will be happy to assist you through the process.